Dear Lotuff Leather Customer
We have worked hard to make our leather goods the best we can. And we want them to be a part of your life's narrative, becoming a trusty companion every step of the way.
Therefore, we guarantee every Lotuff Leather product against material and workmanship defect for the life of the registered user.
We also guarantee your absolute satisfaction. If your purchase does not live up to your expectation, you are entitled to a full refund or exchange within 30 days of receiving your product. Please contact us here to receive an RA# prior to returning the product.
If your Labrador chews off your handle or some other misfortune becomes your bag, we can usually make a repair for a small shop fee.
Joe & Rick Lotuff