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Privacy Policy

This Privacy Policy is effective upon May 21, 2018.

What information do we collect?

This privacy policy aims to give you information on how we collect and process your personal data. 

The LOTUFFLEATHER.COM website, mobile site and any other means of collecting personal data are controlled by Lotuff Leather, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is 1 Sims Avenue, Unit 101, Providence, Rhode Island, 02909 USA.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes and their rationale to this Privacy Policy through email.

Scope

This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal data. It applies to any LOTUFFLEATHER.COM web or mobile view where this Privacy Policy appears.

By navigating to a LOTUFFLEATHER.COM website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

Lotuff Leather is the data controller of your personal data and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with the General Data Protection Regulation.

The Personal Information we collect is used to identify you, including your name, physical address, email address, telephone number, financial information, log-in and password details, and details of transactions made by you through LOTUFFLEATHER.COM. Personal Information is collected when you create an account with the Site, purchase products on the Site, upload or post content to our Site and Blog, use the Services we offer, or visit the Site. We also collect your communications with Lotuff Leather with respect to the Site and the Services. Your Personal Information is used for our internal purposes to improve and personalize the Services for you and to provide excellent partner and customer support, as well as to identify you when you sign in to your account, to enable us to provide you with the Service, to process and fulfill orders for products, to send you information you may find useful or which you have requested from us, to administer your account, to enable us to contact you upon request, and for other purposes that we disclose to you when we request your Personal Information. By providing Lotuff Leather your email address, you consent to our using the email address to send you Lotuff Leather-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, including order confirmations and information regarding product orders, changes to features of LOTUFFLEATHER.COM, and special offers.

Additionally, we collect certain non-personal default information customarily logged by web server software. Such information may include your originating IP address, the date and time of your visit, your browser type, the previous site you visited, the content you upload and review and Services you use, the products you review and order, and the pages and images requested. Non-personal information is used to maintain, evaluate, and improve our ability to be of service to you.

Should you reside in the European Economic Area, Lotuff Leather may transfer your personal information outside of the European Economic Area to authorized third parties. Where we use third party service providers based outside of the European Economic Area, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. Where we use third party service providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy. 

Collection & Cookies

We collect, process and retain personal information from you and any devices you may use when you navigate to a LOTUFFLEATHER.COM web or mobile view, by transacting, by registering an account and otherwise interacting with us.

We may also collect personal information from you if you physically enter our Providence studio or attend an event.

We capture customer data, purchase data and browsing behavior as part of the LOTUFFLEATHER.COM customer service program. This is so we can optimize and personalize your experience with LOTUFFLEATHER.COM.

The personal information we collect includes the following:

  • Personal information including payment related information you give us when you register or purchase through the site or mobile site;
  • Content that you generate when interacting with our customer service team including details we require to contact you and verify your identity;
  • Content we generate via machine learning algorithms as they apply to personalizing your experience by curating more specifically the items you have an interest in, as well as supporting general service optimization; 
  • Other content that you generate through browsing activity including intended purchases, your marketing preferences, completion of surveys, wish-lists, and participation in promotional activity; and
  • Device identifiers such as IP addresses, cookie IDs, IDFAs and other device identifiers, as well as geo location information, IoT technologies and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history, hashed email addresses, and your web log information.

If you give us personal data about someone else, you must do so only with their explicit and prior consent.

We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on). Where this information is received by us, we will use this information to further personalize your experience with LOTUFFLEATHER.COM.

We use cookies, web beacons and similar technologies to collect information about the pages you view, the links you click and other actions you take on our Services, within our advertising or e-mail content.

Cookies are text files stored on your computer when you visit web pages.

To make full use of the online shopping and personalized features on LOTUFFLEATHER.COM, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalized features of this website by using them.

Here’s a list of the main cookies we use and what we use them for:

First party cookies – cookies that LOTUFFLEATHER.COM drops. 

At LOTUFFLEATHER.COM, we use cookies to keep track of what you have in your cart and to remember you when you return to our site.

COOKIE NAME, COOKIE PURPOSE: 
JSESSIONID
This cookie allows our web servers to respond to your actions on the website such as 'Add to cart' or browsing the website. The website wouldn't work for you without it.
cb-enabled, cb-shown
These cookies are associated with a free script which shows a cookie alert notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits.
country
This cookie shows the country to which your orders will be billed, according to your in-site choice or based on your location.
language
This cookie stores the language choice you’ve made, to serve relevant content.
gender
This cookie tells our servers whether you are browsing the men's or women's sections of our online store.
loggedIn
This cookie tells our servers whether you are logged in or not.
saleRegion
This cookie shows the region to which your orders will be billed, according to your in-site choice or based on your location.
plpLayoutDesktop, plpLayoutLargeDesktop, plpLayoutMobile, plpLayoutTablet
This cookie allows us to determine if you are accessing the site from a mobile device or not so you can be directed to the mobile version of LOTUFFLEATHER.COM if required to ensure the best possible user experience.

Third-party cookies - cookies dropped by third parties LOTUFFLEATHER.COM has a contractual relationship with. We use cookies to enable specific functionalities and enhance the customer experience.

COOKIE NAME, COOKIE PURPOSE:
ga, gac_, gid, HashedUId
These cookies are dropped by our partner Google Analytics for traffic and user behavior analytics.
uetsid
This cookie are dropped by our partner Bing for traffic and user behavior analytics.
fs_uid
This cookie are dropped by our partner Bing for traffic and user behavior analytics.
_hs_opt_out_hs_do_not_track, _hs_testcookie, hs_ab_test, hs_lang_switcher_choice, <id>_key, hs-messages-is-pen, hs-messages-hide-welcome-message, _hstc, hubspotutk, _hssc, _hssrc, messagesUtk
These cookies are dropped by our partner HubSpot for traffic, user behavior, sales, and marketing analytics. 

_ab, _orig_referrer, _secure_session_id, Cart, cart_sig, cart_ts, checkout_token, Secret, Secure_customer_sig, storefront_digest, _landing_page, _orig_referrer, _s, _shopify_fs, _shopify_s, _shopify_sa_p, shopify_sa_t, shopify_uniq, shopify_visit, shopify_y, _y, tracked_start_checkout, _Brochure_session, _landing_page, _orig_referrer, _s, _shopify_fs, _shopify_s, _shopify_sa_t, _shopify_uniq, _shopify_y, _y, ab_test_3190590030, cart_sig, ki_r, ki_t
These cookies are dropped by our partner Shopify for storefront display and execution of customer orders. 
Third-party cookies used for retargeting
We have relationships with carefully selected third parties who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. This type of advertising is designed to provide you with a selection of products based on what you’re viewing on LOTUFFLEATHER.COM, which are presented to you by our business partners when you visit other selected websites. The advertisements may highlight products you’ve viewed, alternative styles and colors, as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies.
Disabling these advertisements
We would like to continue to display content that's relevant to you, however, you can choose to opt out of this type of advertising permanently by clicking the opt out icon appearing in the top right hand of the ad. Please note that if you delete your cookies, we will no longer know that you have opted out, and the banners from GDN or Yahoo! will reappear when you visit other selected websites.
The business partners that set cookies on the LOTUFFLEATHER.COM website include:
 
PARTNER NAME, WHAT ITS COOKIES ARE USED FOR 
GDN, Yahoo: GDN (Google Display Network) and Yahoo use cookies to provide you with personalized advertisements when you visit other selected websites. To learn more about these cookies, please see the section below regarding LOTUFFLEATHER.COM banner advertising on other websites.
Adobe Analytics, Doubleclick, Google Analytics, Google Adwords, Pinterest, Facebook, Instagram, Twitter
Sometimes we'll advertise on third-party websites. Cookies are used to help us see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable. 
Cookies and social-media tools

If you ‘share’ LOTUFFLEATHER.COM content with friends through social networks – such as Facebook, Pinterest and Twitter – you may be sent cookies from these websites. LOTUFFLEATHER.COM doesn’t control the settings of these cookies and is not responsible for how these cookies work.

Flash cookies
LOTUFFLEATHER.COM may display video content using Adobe Flash Player, delivered by Vimeo. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as other cookies but they’re managed differently by your browser.

If you wish to disable or delete a Flash cookie, go to: https://www.adobe.com/privacy/opt-out.html

Please note that LOTUFFLEATHER.COM is not responsible for the content of external websites. If you do disable Flash cookies, you will be unable to access certain content (such as videos) on the website. 

Managing cookies
Most web browsers have cookies enabled; should you need to turn them on, see managing cookies below for help.

If you’d prefer to restrict, block or delete cookies from LOTUFFLEATHER.COM, or any other website, you can use your browser to do this. Each browser is different, so check the Help menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Managing your settings will differ depending on the type and version of web browser you use. The instructions below apply to Microsoft Windows, with the exception of Safari, which is only for Mac, and may vary in different devices.

BROWSER NAME, INSTRUCTIONS


Google Chrome

Click the three horizontal bars in the top right of your browser window
Click to open the Settings tab
Click Show advanced settings to view the Privacy section, then click on Content settings
In the Cookies section, you can choose from the following settings:
Allow cookies by default
Keep cookies only until you close your browsing session
Block cookies by default
Make exceptions for cookies from specific websites or domains
Manage and delete existing cookies


Microsoft Internet Explorer 9.0, 10, 11

Click the cog icon in the top right of your browser window
Click Internet Options
Click on the Privacy tab
You can set the slider to Medium, High or above to restrict the setting of cookies

Mozilla Firefox

Click the three horizontal bars in the top right of your browser window
Select Options, then click on the Privacy tab
In the History drop-down box, select: Firefox will use custom settings for history
You can choose from the following settings:
Accept cookies from sites
Accept third-party cookies (Always, From visited or Never)
Click Show Cookies to manage and delete existing cookies


Safari

Click Preferences in the Safari menu in the top left of your browser window
Click to enter the Privacy tab
In the Cookies section, you can choose from the following settings:
Always block cookies by default
Allow cookies from current website only
Allow cookies from websites I visit
Always allow cookies by default
View Remove All Website Data to manage and delete existing cookies

Opera

Click Settings in the Safari menu in the top left of your browser window
Type ‘cookies’ into the search box
In the Cookies section, you can choose from the following settings:
Allow cookies by default
Keep cookies only until you close your browsing session
Block cookies by default
Block third-party cookies and site data
Click Manage exceptions or All cookies and site data to manage and delete existing cookies

All other browsers
Please consult your documentation or online help files.


iPhone device, Safari browser
Open Settings App
Select Safari In Privacy & Security sub-menu, you can block all cookies


Android device, Chrome browser
Open Chrome Go to More menu > Settings > Site settings > Cookies to disable them

Use

We use the personal information we collect to: provide and improve our services, provide you with a personalized experience on our sites, contact you about your account, provide you customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate and investigate fraudulent or illegal activities.

We process personal data for purchases, payments, customer support and fulfillment to enable us to perform our contract with you; where your contact details and transactional information are processed.

We process personal data relating to your interaction (transactions, site visits) with LOTUFFLEATHER.COM to enable us to personalize your experience with LOTUFFLEATHER.COM. This processing constitutes profiling under the GDPR and we process your personal data in this way as it is in our legitimate interest to offer you a personalized experience on our sites and to provide you with personalized advertising and marketing.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimize data we hold with what we do hold as personal data being kept proportionate; the nature, and sensitivity of the personal data and the potential risk of harm from unauthorized use or disclosure of your personal data.

Your Rights

The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.

You can submit your rights servicing request by e-mailing us at info@lotuffleather.com.

Managing Preferences

You can control the marketing content you wish to receive from the Manage Subscriptions section of a registered account.

Accessing Manage Subscriptions allows you to control how we communicate with you. If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received or by changing your Subscription Preferences.

Disclosure and Security

We may disclose your personal information to legal entities within the LOTUFFLEATHER.COM group of undertakings, and to authorized third parties. We do not disclose your personal information to third parties for marketing purposes.

We protect your information using measures that reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.

In so doing, we may disclose your personal information to authorized third party service providers who help us to provide our services such as:

  • Payment providers to facilitate purchases
  • Fulfilment providers to facilitate order management, packaging and delivery
  • Marketing and advertising providers in order to personalize your experience

We do not disclose your personal information to third parties for marketing purposes.

Where legally compelling grounds exist, we may also disclose your personal information to governmental and law enforcement agencies, and otherwise in the defense of legal claims.

We protect your information using measures that reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

If we were to be acquired by another company, we may share information with them and we will require that company to agree to follow this Privacy Policy with respect to your personal information.

 

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use Personal Information from children under 13 (and in certain jurisdictions under the age of 16) years of age, and no part of the Site is directed to children under the age of 13 (and in certain jurisdictions under the age of 16). If you learn that your child has provided us with Personal Information without your consent, you may alert us at info@lotuffleather.com. If we learn that we have collected any Personal Information from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information and terminate the child’s account.

 

INTERNATIONAL USERS

By using the Site, you will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Commonwealth of Massachusetts and the adjudication of any disputes arising in connection with LOTUFF LEATHER or the Site will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.
 

 

CALIFORNIA PRIVACY RIGHTS

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the Third Parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. LOTUFF LEATHER only shares Personal Information with Third Parties for their own marketing purposes as described herein or as you may consent.

 

Questions

If you have a question about this Privacy Policy, please contact: info@lotuffleather.com or LOTUFFLEATHER.COM, 1 Sims Avenue, Unit 101, Providence, Rhode Island, 02909, USA. 

You have the right to make a complaint at any time to the Federal Trade Commission (FTC), the data protection supervisory authority in the USA (https://www.ftc.gov/).

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


Lotuff Leather Privacy Policy Effective: 01/01/2010
Updated Lotuff Leather Privacy Policy Effective: 5/21/2018