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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

This Privacy Policy is effective upon May 21, 2018.

What information do we collect?

This privacy policy aims to give you information on how we collect and process your personal data. 

The LOTUFFLEATHER.COM website, mobile site and any other means of collecting personal data are controlled by Lotuff Leather, referred to as “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website and our registered office is 1 Sims Avenue, Unit 101, Providence, Rhode Island, 02909 USA.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes and their rationale to this Privacy Policy through email.

Scope

This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal data. It applies to any LOTUFFLEATHER.COM web or mobile view where this Privacy Policy appears.

By navigating to a LOTUFFLEATHER.COM website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

Lotuff Leather is the data controller of your personal data and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with the General Data Protection Regulation.

The Personal Information we collect is used to identify you, including your name, physical address, email address, telephone number, financial information, log-in and password details, and details of transactions made by you through LOTUFFLEATHER.COM. Personal Information is collected when you create an account with the Site, purchase products on the Site, upload or post content to our Site and Blog, use the Services we offer, or visit the Site. We also collect your communications with Lotuff Leather with respect to the Site and the Services. Your Personal Information is used for our internal purposes to improve and personalize the Services for you and to provide excellent partner and customer support, as well as to identify you when you sign in to your account, to enable us to provide you with the Service, to process and fulfill orders for products, to send you information you may find useful or which you have requested from us, to administer your account, to enable us to contact you upon request, and for other purposes that we disclose to you when we request your Personal Information. By providing Lotuff Leather your email address, you consent to our using the email address to send you Lotuff Leather-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, including order confirmations and information regarding product orders, changes to features of LOTUFFLEATHER.COM, and special offers.

Additionally, we collect certain non-personal default information customarily logged by web server software. Such information may include your originating IP address, the date and time of your visit, your browser type, the previous site you visited, the content you upload and review and Services you use, the products you review and order, and the pages and images requested. Non-personal information is used to maintain, evaluate, and improve our ability to be of service to you.

Should you reside in the European Economic Area, Lotuff Leather may transfer your personal information outside of the European Economic Area to authorized third parties. Where we use third party service providers based outside of the European Economic Area, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. Where we use third party service providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy. 

 

Data Protection

To protect our customers' personal information and maintain the integrity of our internal systems, we use a series of technologies and practices to prevent data security breaches and to detect and respond to potential security issues. We also utilize external independent audits, conducted at least once a year, for PCI compliance and third-party penetration tests.

 

Collection & Cookies

We collect, process and retain personal information from you and any devices you may use when you navigate to a LOTUFFLEATHER.COM web or mobile view, by transacting, by registering an account and otherwise interacting with us.

We may also collect personal information from you if you physically enter our Providence studio or attend an event.

We capture customer data, purchase data and browsing behavior as part of the LOTUFFLEATHER.COM customer service program. This is so we can optimize and personalize your experience with LOTUFFLEATHER.COM.

The personal information we collect includes the following:

  • Personal information including payment related information you give us when you register or purchase through the site or mobile site;
  • Content that you generate when interacting with our customer service team including details we require to contact you and verify your identity;
  • Content we generate via machine learning algorithms as they apply to personalizing your experience by curating more specifically the items you have an interest in, as well as supporting general service optimization; 
  • Other content that you generate through browsing activity including intended purchases, your marketing preferences, completion of surveys, wish-lists, and participation in promotional activity; and
  • Device identifiers such as IP addresses, cookie IDs, IDFAs and other device identifiers, as well as geo location information, IoT technologies and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history, hashed email addresses, and your web log information.

If you give us personal data about someone else, you must do so only with their explicit and prior consent.

We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on). Where this information is received by us, we will use this information to further personalize your experience with LOTUFFLEATHER.COM.

We use cookies, web beacons and similar technologies to collect information about the pages you view, the links you click and other actions you take on our Services, within our advertising or e-mail content.

Cookies are text files stored on your computer when you visit web pages.

To make full use of the online shopping and personalized features on LOTUFFLEATHER.COM, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalized features of this website by using them.

Here’s a list of the main cookies we use and what we use them for:

First party cookies – cookies that LOTUFFLEATHER.COM drops. At LOTUFFLEATHER.COM, we use cookies to keep track of what you have in your cart and to remember you when you return to our site.

COOKIE NAME, COOKIE PURPOSE: 
JSESSIONID
This cookie allows our web servers to respond to your actions on the website such as 'Add to cart' or browsing the website. The website wouldn't work for you without it.
cb-enabled, cb-shown
These cookies are associated with a free script which shows a cookie alert notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits.
country
This cookie shows the country to which your orders will be billed, according to your in-site choice or based on your location.
language
This cookie stores the language choice you’ve made, to serve relevant content.
gender
This cookie tells our servers whether you are browsing the men's or women's sections of our online store.
loggedIn
This cookie tells our servers whether you are logged in or not.
saleRegion
This cookie shows the region to which your orders will be billed, according to your in-site choice or based on your location.
plpLayoutDesktop, plpLayoutLargeDesktop, plpLayoutMobile, plpLayoutTablet
This cookie allows us to determine if you are accessing the site from a mobile device or not so you can be directed to the mobile version of LOTUFFLEATHER.COM if required to ensure the best possible user experience.

Third-party cookies - cookies dropped by third parties LOTUFFLEATHER.COM has a contractual relationship with. We use cookies to enable specific functionalities and enhance the customer experience.

COOKIE NAME, COOKIE PURPOSE
ga, gac_, gid, HashedUId
These cookies are dropped by our partner Google Analytics for traffic and user behavior analytics.
uetsid
This cookie are dropped by our partner Bing for traffic and user behavior analytics.
fs_uid
This cookie are dropped by our partner Bing for traffic and user behavior analytics.
_hs_opt_out_hs_do_not_track, _hs_testcookie, hs_ab_test, hs_lang_switcher_choice, <id>_key, hs-messages-is-pen, hs-messages-hide-welcome-message, _hstc, hubspotutk, _hssc, _hssrc, messagesUtk
These cookies are dropped by our partner HubSpot for traffic, user behavior, sales, and marketing analytics. 

_ab, _orig_referrer, _secure_session_id, Cart, cart_sig, cart_ts, checkout_token, Secret, Secure_customer_sig, storefront_digest, _landing_page, _orig_referrer, _s, _shopify_fs, _shopify_s, _shopify_sa_p, shopify_sa_t, shopify_uniq, shopify_visit, shopify_y, _y, tracked_start_checkout, _Brochure_session, _landing_page, _orig_referrer, _s, _shopify_fs, _shopify_s, _shopify_sa_t, _shopify_uniq, _shopify_y, _y, ab_test_3190590030, cart_sig, ki_r, ki_t
These cookies are dropped by our partner Shopify for storefront display and execution of customer orders. 
Third-party cookies used for retargeting
We have relationships with carefully selected third parties who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. This type of advertising is designed to provide you with a selection of products based on what you’re viewing on LOTUFFLEATHER.COM, which are presented to you by our business partners when you visit other selected websites. The advertisements may highlight products you’ve viewed, alternative styles and colors, as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies.
Disabling these advertisements
We would like to continue to display content that's relevant to you, however, you can choose to opt out of this type of advertising permanently by clicking the opt out icon appearing in the top right hand of the ad. Please note that if you delete your cookies, we will no longer know that you have opted out, and the banners from GDN or Yahoo! will reappear when you visit other selected websites.
The business partners that set cookies on the LOTUFFLEATHER.COM website include:
 
PARTNER NAME, WHAT ITS COOKIES ARE USED FOR 
GDN, Yahoo: GDN (Google Display Network) and Yahoouse cookies to provide you with personalized advertisements when you visit other selected websites. To learn more about these cookies, please see the section below regarding LOTUFFLEATHER.COM banner advertising on other websites.
Adobe Analytics, Doubleclick, Google Analytics, Google Adwords, Pinterest, Facebook, Instagram, Twitter
Sometimes we'll advertise on third-party websites. Cookies are used to help us see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable. 
Cookies and social-media tools

If you ‘share’ LOTUFFLEATHER.COM content with friends through social networks – such as Facebook, Pinterest and Twitter – you may be sent cookies from these websites. LOTUFFLEATHER.COM doesn’t control the settings of these cookies and is not responsible for how these cookies work.

Flash cookies
LOTUFFLEATHER.COM may display video content using Adobe Flash Player, delivered by Vimeo. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as other cookies but they’re managed differently by your browser.

If you wish to disable or delete a Flash cookie, go to: https://www.adobe.com/privacy/opt-out.html

Please note that LOTUFFLEATHER.COM is not responsible for the content of external websites. If you do disable Flash cookies, you will be unable to access certain content (such as videos) on the website. 

Managing cookies
Most web browsers have cookies enabled; should you need to turn them on, see managing cookies below for help.

If you’d prefer to restrict, block or delete cookies from LOTUFFLEATHER.COM, or any other website, you can use your browser to do this. Each browser is different, so check the Help menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Managing your settings will differ depending on the type and version of web browser you use. The instructions below apply to Microsoft Windows, with the exception of Safari, which is only for Mac, and may vary in different devices.

BROWSER NAME, INSTRUCTIONS
Google Chrome

Click the three horizontal bars in the top right of your browser window 
Click to open the Settings tab 
Click Show advanced settings to view the Privacy section, then click on Content settings 
In the Cookies section, you can choose from the following settings: 
Allow cookies by default 
Keep cookies only until you close your browsing session 
Block cookies by default 
Make exceptions for cookies from specific websites or domains 
Manage and delete existing cookies


Microsoft Internet Explorer 9.0, 10, 11

Click the cog icon in the top right of your browser window 
Click Internet Options 
Click on the Privacy tab 
You can set the slider to Medium, High or above to restrict the setting of cookies


Mozilla Firefox

Click the three horizontal bars in the top right of your browser window 
Select Options, then click on the Privacy tab 
In the History drop-down box, select: Firefox will use custom settings for history 
You can choose from the following settings: 
Accept cookies from sites 
Accept third-party cookies (Always, From visited or Never) 
Click Show Cookies to manage and delete existing cookies 


Safari

Click Preferences in the Safari menu in the top left of your browser window 
Click to enter the Privacy tab 
In the Cookies section, you can choose from the following settings: 
Always block cookies by default 
Allow cookies from current website only 
Allow cookies from websites I visit 
Always allow cookies by default 
View Remove All Website Data to manage and delete existing cookies

Opera

Click Settings in the Safari menu in the top left of your browser window 
Type ‘cookies’ into the search box 
In the Cookies section, you can choose from the following settings: 
Allow cookies by default 
Keep cookies only until you close your browsing session 
Block cookies by default 
Block third-party cookies and site data 
Click Manage exceptions or All cookies and site data to manage and delete existing cookies

All other browsers
Please consult your documentation or online help files.


iPhone device, Safari browser
Open Settings App 
Select Safari In Privacy & Security sub-menu, you can block all cookies


Android device, Chrome browser
Open Chrome Go to More menu > Settings > Site settings > Cookies to disable them

Use


We use the personal information we collect to: provide and improve our services, provide you with a personalized experience on our sites, contact you about your account, provide you customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate and investigate fraudulent or illegal activities.

We process personal data for purchases, payments, customer support and fulfillment to enable us to perform our contract with you; where your contact details and transactional information are processed.

We process personal data relating to your interaction (transactions, site visits) with LOTUFFLEATHER.COM to enable us to personalize your experience with LOTUFFLEATHER.COM. This processing constitutes profiling under the GDPR and we process your personal data in this way as it is in our legitimate interest to offer you a personalized experience on our sites and to provide you with personalized advertising and marketing.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimize data we hold with what we do hold as personal data being kept proportionate; the nature, and sensitivity of the personal data and the potential risk of harm from unauthorized use or disclosure of your personal data.

Your Rights

The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.

You can submit your rights servicing request e-mail us at info@lotuffleather.com.

Managing Preferences

You can control the marketing content you wish to receive from the Manage Subscriptions section of a registered account.

Accessing Manage Subscriptions allows you to control how we communicate with you. If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received or by changing your Subscription Preferences.

Disclosure and Security

We may disclose your personal information to legal entities within the LOTUFFLEATHER.COM group of undertakings, and to authorized third parties. We do not disclose your personal information to third parties for marketing purposes.

We protect your information using measures that reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.

In so doing, we may disclose your personal information to authorized third party service providers who help us to provide our services such as:

  • Payment providers to facilitate purchases
  • Fulfilment providers to facilitate order management, packaging and delivery
  • Marketing and advertising providers in order to personalize your experience

We do not disclose your personal information to third parties for marketing purposes.

Where legally compelling grounds exist, we may also disclose your personal information to governmental and law enforcement agencies, and otherwise in the defense of legal claims.

We protect your information using measures that reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

If we were to be acquired by another company, we may share information with them and we will require that company to agree to follow this Privacy Policy with respect to your personal information.

 

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use Personal Information from children under 13 (and in certain jurisdictions under the age of 16) years of age, and no part of the Site is directed to children under the age of 13 (and in certain jurisdictions under the age of 16). If you learn that your child has provided us with Personal Information without your consent, you may alert us at info@lotuffleather.com. If we learn that we have collected any Personal Information from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information and terminate the child’s account.

 

INTERNATIONAL USERS

By using the Site, you will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Commonwealth of Massachusetts and the adjudication of any disputes arising in connection with LOTUFF LEATHER or the Site will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.
 

 

CALIFORNIA PRIVACY RIGHTS

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the Third Parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. LOTUFF LEATHER only shares Personal Information with Third Parties for their own marketing purposes as described herein or as you may consent.

 

Questions

If you have a question about this Privacy Policy, please contact: info@lotuffleather.com or LOTUFFLEATHER.COM, 1 Sims Avenue, Unit 101, Providence, Rhode Island, 02909, USA. 

You have the right to make a complaint at any time to the Federal Trade Commission (FTC), the data protection supervisory authority in the USA (https://www.ftc.gov/).

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


Lotuff Leather Privacy Policy Effective: 01/01/2010
Updated Lotuff Leather Privacy Policy Effective: 5/21/2018

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Lotuff Leather Leatherworks. The collective work includes works that are licensed to Lotuff Leather Leatherworks. Copyright 2009, Lotuff Leather Leatherworks ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Lotuff Leather Leatherworks or purchasing Lotuff Leather Leatherworks products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Lotuff Leather Leatherworks or to purchase Lotuff Leather Leatherworks products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Lotuff Leather Leatherworks. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Lotuff Leather Leatherworks used in the site are trademarks or registered trademarks of Lotuff Leather Leatherworks.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Lotuff Leather Leatherworks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Lotuff Leather Leatherworks does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Lotuff Leather Leatherworks does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Lotuff Leather Leatherworks shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Lotuff Leather Leatherworks has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Lotuff Leather Leatherworks product is mistakenly listed at an incorrect price, Lotuff Leather Leatherworks reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lotuff Leather Leatherworks reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lotuff Leather Leatherworks shall issue a credit to your credit card account in the amount of the incorrect price.

Term Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Lotuff Leather Leatherworks without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. NoticeLotuff Leather Leatherworks may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Lotuff Leather Leatherworks.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Lotuff Leather Leatherworks shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Lotuff Leather Leatherworks products must be commenced within one (1) year after the claim or cause of action arises. Lotuff Leather Leatherworks's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Lotuff Leather Leatherworks may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Lotuff Leather Leatherworks or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Lotuff Leather Leatherworks does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Lotuff Leather Leatherworks is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lotuff Leather Leatherworks reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Lotuff Leather Leatherworks in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Lotuff Leather Leatherworks, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Lotuff Leather Leatherworks may link to sites operated by third parties. However, even if the third party is affiliated with Lotuff Leather Leatherworks, Lotuff Leather Leatherworks has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lotuff Leather Leatherworks. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless,Lotuff Leather Leatherworks seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). - See more at: http://www.lotuffleather.com/pages/Terms-%26-Conditions.html#sthash.aArW3sKO.dpuf